For Privacy Policy

privacy policy

The purpose of this Privacy Policy (” PP “) is to protect the privacy of all those who use the website www.sportrack.io, (” site “), whose domain belongs to Sportrack, thereby letting them know how their personal data will be collected and processed.

Sportrack, is obliged to comply with the applicable legislation in this matter, namely the rules contained in the General Data Protection Regulation (” GDPR “), approved by Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, in conjunction with Law No. 58/2019 of August 8, which ensures the implementation, in the national legal order, of the European Regulation.

Therefore, we ask that you read our PP carefully, and if you have any questions related to the exercise of your rights in this matter, be sure to contact us. You can do so through the following email address info@sportrack.io.

Finally, note that the provision of your personal data in connection with the use of the Site implies knowledge and acceptance of the conditions contained in this PP, which is complemented by our , and also by our .

1. Personal data

Under the terms of the GDPR,” Personal Data “will be any and all information relating to an identified or identifiable natural person (“data subject”); an individual who can be identified, directly or indirectly, is identified as identifiable, in particular by reference to an identifier, such as an name, an identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; ”.

2. Responsible for the processing of personal data

The responsibility for the processing of personal data that may be transmitted in connection with the use of the Site, regardless of its nature or title, will always rest with Sportrack, in the person of its representative, namely: Francisco Aguiar.

However, in the context of the processing of Users’ personal data – natural or legal persons using the Site -, a Sportrack will act as Responsible, being responsible for reciprocally determining the purposes and means of such treatment, as well as delimiting, in a transparent manner, the respective responsibilities for compliance with the applicable legislation, namely with regard to the exercise of the rights of the holders .

Whenever appropriate, a Sportrack may use Subcontractors, a fact to which users of the Site give their express consent.

In particular, the use of Subcontractors will take place for the purposes of: managing the commercial relationship with users, providing sales and supply services, processing payments and billing, ensuring the performance of due diligence and back office operations , namely in terms of the technical and operational support and assistance necessary for the operation of the Site, as well as all others considered necessary and / or convenient, at any time.

Subcontractors to whom Sportrack appeals, will implement all technical and organizational measures appropriate to the protection of personal data transmitted to them, in order to ensure the defense of the rights and interests of the respective owners.

3. Collection and processing of personal data

Access and mere use of the Site by Users do not imply the collection or processing of any personal data. However, whenever the User creates an account on the Site, certain data will be collected, the nature of which varies according to the purpose associated with it. The purposes underlying the collection and processing of data may be consulted in point 7 of this PP.

4. Transfers of personal data

In certain cases, personal data that is transmitted by Users of the Site may be transferred to other entities that provide services to Sportrack that operate were from the EU.

In the specific case of transferring personal data to entities located in the United States of America, we ensure that they comply with the principles established in the Privacy Shield (an agreement between the European Commission and the US Department of Commerce that imposes on American companies that receive personal data collected in the EU (special safeguard and caution obligations).

5. Rights of holders of personal data

Users of the Site, regardless of the quality with which they act, are guaranteed the right of access, rectification, withdrawal of consent, opposition to treatment for the purposes previously defined, deletion, limitation and portability of the personal data they have transmitted .

The rights of the aforementioned users may be exercised at any time, for that purpose, it is sufficient for interested parties to send such requests in writing to the representative of the Person Responsible for the Processing of Personal Data – info@sportrack.io.

Without prejudice to the aforementioned in the previous terms, users of the Site who have transmitted their personal data may still, whenever they consider it pertinent, submit a complaint to the National Control Authority (National Data Protection Commission – CNPD ), whose contact details can be found at https://www.cnpd.pt/.

6. Period of retention of personal data

Personal data collected and processed by Sportrack will be kept for the entire period of time that users’ registration on the Site remains active.

Once the user’s registration on the Site is terminated, the personal data that the user has transmitted to Sportrack will be kept for up to 1 (one) year from that date, unless another conservation period elapses from the applicable law.

However, the user of the Site may, at any time, request Sportrack, the deletion of the personal data you have transmitted.

7. Purposes associated with the collection and processing of personal data

Personal data provided in connection with the use of the Site will be processed and stored in a computer database specifically created for this purpose and are mandatory to supply as they are necessary and indispensable for the fulfillment of the following purposes: registration of Users; access, use and enjoyment of the Site by them; execution of other purposes, including providing services to users, carrying out commercial transactions, commercial management, carrying out Marketing and sales operations, including sending information about new or current products, offers or other promotional actions; compliance with legal obligations in force (namely of a fiscal, administrative and judicial nature).

8. Security measures

Sportrack is committed to protecting the privacy of users of the Site. Thus, it uses highly innovative security systems that ensure that any and all personal data that may be transmitted to you by the Users of the Site is properly stored and protected, preventing and preventing any unauthorized access to these elements, as well as their loss, disclosure, destruction or use beyond the purpose that justified their collection.

Specifically, the Sportrack adopts the following security measures:

Encryption of all personal data transmitted to you;
Mandatory use of a personal password for each User;
Increased safeguarding of data relating to Users’ debit or credit cards. This type of data will not be stored, thus ensuring that third parties cannot access or use it.
Constant supervision of computer servers in order to reduce any chance of attack or situation of vulnerability.

9. Cookie Policy

The Site uses Cookies, these being understood as text files that identify the User’s computer on the server Sportrack. Thus, the Cookies used do not individually identify the User of the Site, and, to that extent, do not constitute a tool for the collection of personal data. For more details see our

10. Changes to the Privacy Policy

Sportrack reserves the right to make any necessary changes to this PP. Whenever this happens, they will be published on the Site.

11. Disclaimer: Website Usage and Payment Data

By using Sportrack and its associated payment services, you acknowledge and agree that:

You are solely responsible for the accuracy and security of any personal or financial information you provide when using third-party payment entities integrated with Sportrack
Sportrack acts only as an intermediary and does not store, process, or have access to your payment information.
Any transactions you conduct through these third-party payment platforms are subject to their respective terms of service and privacy policies.
You are responsible for reviewing and understanding the terms and conditions of these third-party payment providers before proceeding with any transactions.

11.2. Limitation of Liability

Sportrack expressly disclaims all responsibility and liability for:

The security, privacy, or integrity of data transmitted through or stored on third-party payment platforms.
Any losses, damages, or inconveniences arising from the use of these third-party payment services.
Any unauthorized access, data breaches, or fraudulent activities that may occur on these external payment platforms.

11.3. Third-Party Payment Providers

Please note that:

Sportrack may change, add, or remove third-party payment providers at any time based on market analysis and business needs.
Users will be notified of any changes to available payment options, but it is the user’s responsibility to review and accept any new terms or conditions that may apply.
Sportrack does not guarantee the continuous availability or functionality of any specific third-party payment service.

By using Sportrack and its associated payment services, you agree to hold Sportrack harmless from any claims, losses, or damages arising from your use of third-party payment platforms.